Privacy Policy

1. Who we are

This website is operated by IDN Infrastructure Software Corp. ("IDN Software", "we", "us"), 3012 Murray Street, Port Moody, British Columbia V3H 1X2, Canada. This policy explains how we handle personal information collected through idnsoftware.com.

2. Information we collect

• Details you provide through our contact form, such as your name, email address, company, phone number and message.
• Files you choose to upload, such as drawings or floor plans.
• Basic technical information, such as browser type, device and the pages you visit.

3. How we use your information

We use this information to respond to your enquiries, prepare quotes and demonstrations, provide customer support and improve our website. We do not sell your personal information.

4. Cookies

We use only the cookies and similar storage needed for the site to function and for authorized staff to sign in to the site's administration area.

5. Sharing your information

We share information only with service providers that help us host and operate this website, and only as needed for that purpose, or where required by law.

6. Storage and retention

We keep personal information only for as long as needed to respond to and follow up on your enquiry, or as required for legitimate business or legal purposes.

7. Your rights

Consistent with applicable Canadian privacy law, you may ask to access, correct or delete the personal information we hold about you, or withdraw your consent to its use. Contact us using the details below.

8. Links to other websites

Our site links to other websites, including Infrastructure.Net sites. Those sites have their own privacy practices, and we encourage you to review their policies.

9. Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows when it was last revised.

10. Contact us

Questions about this policy or your information can be sent to Nick@idn12.com or by phone at 888-653-9653.